Contact us

Contact us from overseas

The Pension Service International Pension Centre (IPC) deals with queries about United Kingdom benefits payable to overseas customers.

International Pension Centre contact details
Phone +44 191 218 7777
8am to 8pm (GMT), Monday to Friday
Fax +44 191 218 7021
8am to 8pm (GMT), Monday to Friday
Email Use the form below
Textphone
(for those with speech or hearing difficulties)
+44 191 218 7280
Postal address International Pension Centre
Tyneview Park
Newcastle Upon Tyne
NE98 1BA
United Kingdom
If you are visiting IPC and you are using a navigation system for directions please use the postcode NE12 9FA.
Contact numbers for
Pension Tracing Service +44 191 215 4491
Overseas Healthcare Team (Newcastle) +44 191 218 1999

Non-pensions related benefits
Bereavement Benefit/Widows Benefit +44 191 218 7608
Employment and Support Allowance +44 191 218 7117
Industrial Injuries Disablement Benefit +44 191 218 7122
Incapacity Benefit +44 191 218 7644 
Pro Rata Incapacity Benefit +44 191 218 7051 
Job Seekers Allowance +44 191 218 7652

The telephones can be busy at the start of the week, so it is often easier to speak to us toward the end of the week. We will also call you back at an agreed time if requested.

Further help
More information about living abroad Go to our IPC section
Pension Forecasts for overseas customers Go to HM Revenue & Customs website

Email the International Pension Centre

Please use this form if you would like to contact us by email.

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